We have been shipping products using FMOD for about 6 months now. We’ve found consistently about 1-2% of people have crashing issues related to their sound card drivers.
Installing the latest DirectX solves the crashes on these systems in most cases, but the crashes seem to occur in all different kinds of sound cards.
First of all, I’m wondering if there is some bug in FMOD that causes it to crash on older versions of DirectX.
But, I think that is unlikely as the % would be higher, so I’m wondering if other people have compiled a list of audio drivers and versions that have known crashing bugs. I think this would be a great resource to share with the FMOD community, which could be maintained, updated regularly by various users, and then used to assist the support staffs of all companies.
Is there anything like this now? I know there are 1 or 2 problems addressed in the FMOD faq, but the problems we are seeing go way beyond that, and we are using FMOD in an extremely simple manner (playing nothing but .WAV files).
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