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Hi,

We are bluecat studio located in Korea. We’ve bought fmodex in about 2 months ago… As we’ve updated our fmodex to the recent one, encryption key no longer work. When I open the event file(*.fev) with the event player, it sais,
"FMOD : Error(40) : Not enough memory or resources"

We can hear no sound in our game too…
You FMOD should listen to your’s customers vocies.. I’ve asked the same question, but you never answered to it. Is there any secret channel or something to communicate with you all ? We are pretty disapointed about FMOD’s service. We expect your quick and sincere replies. Thx.

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The ‘secret channel’ is to write to support@fmod.org (actually its not a secret there is a link to it in ‘contact’ on http://www.fmod.org :)). You are using the forum which is a public board that we monitor about once a day. < 24 hour guaranteed response is from support@fmod.org.

Your files fail to load in eventplayer because there is no way to enter the password. You can’t just expect it to load without a password, thats why it is encrypted.

Did you try it without the encryption in your game first? Or is this problem only when you use encryption?

Are you using EVENT_LOADINFO and encryptionkey member when loading the data?

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Hi i’ve just looked into this now and the key support isnt working with the event API any more, i’ve just fixed it for our next release which should be tommorow.
regards,

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