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A customer has the problem that after starting my app (FmodEX 4.12.0, Windows XP, SB Audigy 2) he has no sound at all on his system, including my app.

To verify that it is not my app he tested the FMOD-Sample "examples\bin\effects.exe" with a similar effect. The sample worked (he heard sound) but after closing it, no app on his machine had sound, until he rebooted it.

What could be the problem? Before you ask, volume (Windows Mixer) is not set to zero.

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I’d suggest they look at their soundcard drivers. FMOD shuts down the output as expected.

You could give them different output mode options if you wanted them to avoid the bad driver, like ASIO, WINMM

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