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So I’m curious if anyone is finding the same problem I am. I’m running Fmod 4.32.04 and working in several projects and this issue has regardless of project. In fact, I encounter this issue every couple of days.

Here’s the situation:

I do a lot of small volume and rolloff tweaks all day (like everyone else I’m sure) and every once in awhile, FMOD will just ignore the Volume setting on the Events page and play everything at 0 dB. I’ll load the project in the engine (Cryengine 3.2.5) and any sound belonging to that project will be ridiculously loud. So I go back to FMOD and sure enough, everything is playing at 0, everything in the project, even though the Volume value has not changed. Rebuilding won’t fix it, cleaning and rebuilding won’t fix it. The only way to get things back to normal is to go to each and every event in the project, change the volume setting (manually) to a different value, then re-enter the original value, and things will be back to normal. Even entering the same value and hitting enter will not repair the problem. It has to be set to something else, then set again.

I can’t figure out how to prevent this from happening so I’m reaching out to see if others have had this happen to them. Please don’t say, "you’re not at the current version, update," because I can’t. I’m limited to 4.32.04 for the time being because of engine and programmer restraints. Any help or feedback is greatly appreciated.

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Hey Fmod,
This issue is still vexing me and popping up several times a day, causing me to redo a lot of work. Have you gotten any traction on figuring out the issue?
I have a FEV and FSB(s) set aside that show the problem if you still need them. Let me know if you’d like them…

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Hi guys,

Looking into this problem at the moment here at FMOD, would be great if you could send through an fev and saved fdp file when this reproduces, it might really speed the process along.

Thanks!

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We sent them the fev and project. They wanted the game code as well to see if it was an issue there and at the moment we just don’t have time to organise that. I’m sure its not the game code anyway as it happens in designer itself and now I’ve heard of two other teams having the same issues its obviously not something exclusive to our project.

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I too have contacted Firelight about this. I believe if you close and then re-open the FDP, or Designer entirely, that the problem corrects itself, which is easier than tweaking all the problem events. I’ve only been able to test this workaround once though, so it’s possible that it was a fluke that it fixed it. But it seems reasonable that closing and reopening would reinitialize the event properties. I’m working in version 4.32.06.

Firelight asked me to send over an FEV and the FDP when I notice this happening. So if it happens to you guys before me, they’ll probably appreciate being able to look at these files of yours.

Sean

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Yes, we’re having this problem as well. We’ve contacted Firelight about it so they’re aware of the issue but the more reports about it the better. Its good to hear its not just us :)

We’ve found this issue in Designer versions 4.31.02, 4.32.02, 4.32.04 and 4.32.06 so its not just the version you’re on. We’ve also found that it affects not just the volume but the reverb wet level and doppler level events properties as well. The only work around we’ve found is to manually re-adjust all the settings before we do a build that’s going to go into the game (rather than one we’ve done for local testing). For volume this is easy as you can select all the events and use the slider view to pull them all down a fraction and back up so you’ve changed them all but kep their original levels. For reverb wet level and doppler this is harder as you don’t have the fader view so for these we’ve had to adjust our approach and have a smaller range of settings applied to batches of events so we can make the change quickly. As for predicting the occurence of the issue… we just routinely tweak all the settings before submitting a build just to be safe. If you’re not using different wet levels and doppler settings then tweak every volume via the sliders is an easy solution.

I don’t know what causes it. It seems to just happen all of a sudden after making a seemingly unimportant change to entirely unconnected events. I was initially suspicious of templates but it affects not template events as well. What’s odd about it is that it doesn’t affect all events but the ones it does affect are always the same. If you connect designer live to the game you can hear the change happening… we had an event set at -30 which was playing at 0 and tweaking the slider live up to -29 made it 29 dB quieter instantly. Firelight wondered if it was something in our game code messing with volumes but as you say its present in designer itself. I have regular cases of events being set to -60dB that will still play at full volume. We’re very close to the end on our current project so we’ve said to Firelight that we’ll work around it for now and once we’re done we’ll try and get a proper MOR that we can send to them to try and pin down the problem.

The game’s producers had ben going crazy about it until we realised what the problem was. They thought we kept deliberately delivering crazy loud mixes but we had no control over it until we found the work-arounds.#

Cheers.

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This is still happening on a daily basis. Any word on a fix?????

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I’ve been waiting for a response on this for weeks. Is anyone monitoring these forums?

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The issue should be addressed in a recent release of Designer. Upgrading to the latest 4.32 branch designer or above should see the problem resolved.

Cheers

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